ProProfs Live Chat for customer service integrates seamlessly with various integration options that makes it the perfect customer support tool for organizations. The live chat software helps you integrate CRM, Knowledge Base, Help Desk, and other platforms hassle-free to help your operators provide support and keep customers engaged with the brand. Register your product to receive 90 days of live chat and phone support. Register Your Products. NETGEAR Premium Support. Resolve issues faster with 24/7 service. Live chat support is an informal and quick way for customers to get information. The more information you can give your customers during a chat, the better! If customers are reaching out for live chat support or potential customers have pre-sales questions, either way they are asking for help. Live chat is a new beta program coming to all regions. It is being offered as an alternative to submitting a request that lets players chat instantly with an agent! When using a support site, most people want fast help NOW. We want to address this need and make sure our players can get in game ASAP! What are the Live Chat hours?
More and more websites are offering live chat support these days.
While some of the benefits are clear, others may not be quite as obvious. We have analyzed the pros and cons of live chat support software and compared it to email and phone support.
Americas Cardroom support includes live chat, email and a toll-free telephone number.
The most common support queries players have include:
Rakeback.com support can also field these questions.
This part is easy if you’re new to Americas Cardroom. Simply visit the Americas Cardroom website via the links on a rakeback affiliate site such as this one, when you download the poker client software.
Using those links rather than visiting the Americas Cardroom website directly, is how you ensure your account will be set up for rakeback.
Players that do not use the links on affiliate sites – instead going directly to ACR – will have an account set up for VIP rewards (aka ‘Elite Benefits’).
Example rakeback affiliate link below:
Free download securely from official Americas Cardroom server
Americas Cardroom do allow players to make a one-time switchover if they were unaware of how to set up a rakeback account, or later wish to switch over from VIP rewards.
Simply contact Americas Cardroom support via live chat – the most convenient option – or email / phone if you prefer.
Inform them that you’d like your existing account to be moved over to a 27% rakeback plan and they’ll make the switch.
You can tell if you have a rakeback account by navigating to Rewards -> Rakeback in the poker client. You should then see a page of rakeback information, including a button to claim your payment.
Another way to get rakeback – and another 100% up to $1,000 deposit bonus – is to open an account on a different Winning Poker Network (WPN) skin.
Like the iPoker network, Winning Poker – of which Americas Cardroom is the main site – allows players to have accounts on other ‘skins’ – separate poker sites also on WPN, which share the same playerpool and software.
The software automatically prevents you from using two poker accounts at the same time, so multi-accounting is not an issue. It breaks no T&Cs to have several accounts, one per skin.
For example if you already have an ACR account and would like 27% rakeback, you might consider opening an account at Black Chip Poker, through the link below to lock in rakeback.
Free download securely from official Black Chip Poker server
While clearing the $1,000 signup bonus your net rakeback is equivalent to 41.6%, counting the bonus cash installments. Once the bonus is cleared, you have 27% rakeback ongoing.
Essentially you earn a free $1,000 for trying out another WPN skin.
Spanish speaking players may prefer to open an account at Ya Poker, a South American focused WPN skin. Open an account there via Rakeback.com for 27% rakeback and the welcome bonus.
For other Americas Cardroom support queries, or Winning Poker Network skin queries, contact support[email protected] or the Americas Cardroom support desk.
Free download securely from official Ya Poker server
Rakeback increases your winnings from online poker as you continually earn money back from every raked hand or tournament you play.
Many players earn a living wage from rakeback alone. Use the calculator below to estimate the size of payments you’ll get over a given period of time. The calculator will compute your expected daily, weekly, and monthly cash back depending on the stakes and tables you input.
August 20th, 2015
First up, you probably know them already – PokerTracker and Holdem Manager are by far the most popular poker tools – but may not have heard the two companies recently merged.
April 26th, 2017
“I shouldn’t say this on a poker forum but sng 2.0 acr is about as free money as I’ve seen in poker in a long time. Not sure how long it’s going to last but right now as it’s new people r punting hard.”
August 20th, 2015
A mixture between tournament poker and gambling, the ‘Lottery Sit and Go’ format is popular with recreationals and regs alike – attracting net depositing players
January 7th, 2015
Many of Rakeback.com’s partner sites offer Fast-Fold format poker tables. These high speed poker games eliminate the need for table selection and allow players to grind many more hands/hour thanks to a ‘quick fold’ option. This in turn boosts rakeback earnings.